It doesn’t exist. Wait, that’s more of a tweet than a blog post. Forget I said that, let me waffle on for half a page then I’ll tell you that it doesn’t exist. The email subject line is HUGELY IMPORTANT. Along with your sender name it’s the only information your recipient has with which to [... read more]
Rob
I get asked this a lot. A lot. Whether on forms, in person or over the phone – your email address has become the key piece of contact information. Forget telephone numbers and postal address. Your email address is your unique identifier. Except it’s not. I don’t have an email address. I have lots of [... read more]
If you don’t know who Sheldoon Cooper is then shame on you – go watch some episodes of The Big Bang Theory after you read this blog post. In the meantime (and as a lovely reminder for everyone else) here is a compilation to illustrate my point: Would you do this is real life? (If [... read more]
Jul 262012
I didn’t realise it until the other day. I was standing out in the rain trying to get the rear door of my car to open. (Long story – apparently the rules for an MOT have changed this year and now all the doors of your car actually have to open and close – who [... read more]
I travel a lot by coach. A lot. And on each coach journey, not long after the final pick-up, the driver will make an announcement. Now, some of the drivers will like to mix it up a little (probably because these announcements are as dull for them as they are for everyone else on the [... read more]
Oct 072011
I received an email yesterday morning from a company who I had a reasonable amount of respect for. Unfortunately, the subject line and content of the email seemed to be jumping on the news of the death of Steve Jobs and using this as a means of selling more items. So I shrugged, shook my [... read more]
Oct 062011
So, Amazon released it’s ‘iPad killer’ and the homepage of the Amazon website was devoted with a personal letter to me from Jeff Bezos telling me how great it was. Except it wasn’t that personal. Despite having my name THREE times above the letter: Hello Robert Kinchin Robert’s Amazon.co.uk Robert, Welcome to Your Amazon.co.uk (If [... read more]
What happens if someone mistypes your email address when they are trying to email you? Well, it’ll bounce back, won’t it, to tell you? But what if it doesn’t? What if it just sends and you assume the other person got your email. Most ‘good’ email clients will remember email addresses that you have typed [... read more]
Aug 172011
Email is a text based medium. Seriously. The content of an email is basically text. When people open an email, they expect to be able to read it. And I’m not just talking about people reading emails on their mobiles. Yes, emails should look nice. Yes, pictures and photos imrove emails. Yes, it’s nice that [... read more]
Jun 162011
This post has been rolling round in my head ever since Google Wave got discontinued. With the recent spate of Wave engineers leaving Google’s employ I thought it would be a good time to put these thoughts out there. Let me know what you think in the comments. I thought Google Wave was a great [... read more]
